MamaRaya Promo Codes & Coupons

Q1: What is MamaRaya?
MamaRaya is a handmade and personalized baby and children's gift brand founded by Raya, offering custom-name nursery baskets, baby gifts, kids bags, school essentials, and clothing accessories. Every product is individually handcrafted to order with the recipient's name, initials, colors, and custom details specified at checkout.

Q2: Does MamaRaya offer free shipping?
Yes. Free standard shipping applies to all US orders with a merchandise subtotal of $50 or more. A flat $5.99 shipping fee applies to US orders under $50. Free standard shipping with no minimum order applies to Australia and all European countries listed at checkout including Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Denmark, Finland, Ireland, Poland, Portugal, and Sweden. Express shipping is available at $9.99 for the US and $13.99 for Australia and Europe.

Q3: How long does MamaRaya delivery take?
All orders require 2 to 5 business days for handmade production before shipping. For US orders using standard shipping, delivery takes 7 to 12 business days after shipping. Express US delivery takes 3 to 5 business days after shipping. Australia and Europe standard shipping takes 8 to 16 business days after shipping. Total estimated delivery for a US standard order is approximately 9 to 17 business days from order date.

Q4: Can I return a MamaRaya personalized item?
Returns are not accepted for personalized or custom-made products due to customer preference, incorrect size or color selection, or personalization errors submitted by the customer. Returns and refunds are available only for items that arrive damaged, defective, or incorrect due to a production or fulfillment error on MamaRaya's part. If you receive a faulty item, contact [email protected] within 48 hours of delivery with photos and your order number.

Q5: What happens if my order arrives damaged or incorrect?
Contact [email protected] within 48 hours of delivery with your order number, clear photos of the issue, and a brief description of the problem. MamaRaya will review the request within 1 to 2 business days and may offer a remake, replacement, partial refund, or full refund depending on the situation. No restocking fee is charged for approved returns related to damaged, defective, incorrect, or missing items.

Q6: Can I change my personalization details after ordering?
Contact [email protected] as soon as possible after placing your order if you notice a mistake. If your order has not yet entered handmade production, MamaRaya will do their best to update the details. Once production has started, changes are no longer possible. MamaRaya is not responsible for personalization errors submitted by the customer.

Q7: What personalization options does MamaRaya offer?
MamaRaya products can be personalized with custom names, initials, colors, fonts, icons, letters, and other custom details selected at checkout. Each product page displays the available personalization options. Custom details are applied by hand during the handmade production process.

Q8: What payment methods does MamaRaya accept?
MamaRaya accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB, Maestro, UnionPay, PayPal, Apple Pay, and Google Pay.

Q9: Does MamaRaya have an affiliate program?
Yes. MamaRaya offers an affiliate program at mamaraya.com/pages/affiliate-program for content creators, parent bloggers, and gifting influencers who want to earn commissions by promoting MamaRaya's handmade personalized gifts to their audience.

Q10: How can I find the best MamaRaya discounts?
The easiest way is through Braviero's MamaRaya page, where we collect verified promo codes, active promotions, seasonal gift savings, and the latest limited-time offers all in one place.